Frequently asked questions!

SHIPPING

What Shipping Methods Are Available?

Minijojo uses shipstation to facilitate its sellers connect their shipping channels with their accounts. They can use any shipping channel available in their respective countries.

Do You Ship Internationally?

Minijojo initially sells only in Australia. However, international shipping will be available soon!

How Long Will It Take To Get My Package?

Minijojo follows a policy where sellers will have to dispatch the product within five business days. The seller will provide the tracking details of package in customers' note.

PAYMENT

What Payment Methods Are Accepted?

Minijojo accepts credit and debit cards.

Is Buying On-Line Safe?

Online selling and buying is becoming more and more popular now a days. Since banks and financial institutions are facilitating this practice, the possibility that customers lose their money is very low.

Order & Retunrs

How do I place an Order?

In order to buy anything on Minijojo the customers must have an account on https://www.minijojo.com.

How Can I Cancel Or Change My Order?

Customers can cancel their orders within next 6 hours of making an order or before confirmed shipping. Customer can contact to their respective sellers to request for cancel or change their orders.

Do I need an account to place an order?

Yes! you need an account at https://www.minijojo.com to place order. You can also create an account while placing an order.

How Do I Track My Order?

To can track you order by providing your order details on https://www.minijojo.com/order-tracking/ To track your parcel you can use the details provided by your seller.

How Can I Return a Product?

In order to return please follow this link https://www.minijojo.com/return/
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